In a service agreement, you must always include supplier and subscriber contact information, start/end dates, contractual terms, responsibilities on both sides, payment terms, terms of repair or termination of the contract, a dispute settlement policy and a brief paragraph on GST before accessing the signature fields. Although service agreements are not mandatory, they provide security for suppliers and participants. The first two chords do a great job of adding images to each section, while the third one is a little heavier. Formal agreements also have a place in the world of NDIS, but we recommend first of all to stick to a simpler approach and to build on a solid foundation. With the presentation in this article, you have a solid foundation to build trust in your customers. How can you write a simple service contract that is fair to both parties and does not disturb the participant? What information should you include and why? It is important to ensure that the necessary details of the NDIS are included in your service contract, but making a service agreement more complicated than it needs to be undermines the confidence of participants in your services. No matter if you`ve just started or you`ve been in the game for a while, you`ve probably noticed that long chords are complex to manage. The use of simple language is especially important when working with self-administered participants. Plan managers can better manage complex agreements. A service contract is a legal contract between two parties: the supplier and the participant.
It is a document that highlights all the different scenarios for making the necessary materials available, based on a participant`s NDIS plan. A well-structured model for each situation can help you manage your NDIS business without compromising your customers` trust in your services. This is an “Easy Read” version filled with images that are perfectly suited as a legal document. Again, agreements should not be too complex to do the job. Most services offered by NDIS providers are GST-free. If this is the case for your practice, then you do not need to mention GST in your service contract. Exceptions can be made in the price guide. As an upcoming NDIS provider, working with a prefabricated model for your service contracts can be a great way to start your journey without too many problems.
In general, it`s better to just start and rely on your chords than fill them with unnecessary jargon that leaves participants perplexed. Yes, service agreements are usually a formality, but they exist for a good reason. The NDIS is quite strict in the way participants receive their funding, so it is important for participants to know that they can fully trust a service provider.